Workflow Management
Software for Property & Casualty Carriers
Implementing software to manage business flow presents an opportunity to implement consistent processes across a geographically diverse workforce of employees, inside as well as outside of the company, to obtain predictable results. At the same time, the software can help in collecting metric in a consistent manner to allow for better alignment between workflow and the workforce, optimizing resource utilization and flow productivity. It is important that the workflow tasks are well articulated. Poor implementation of such software can bring about rigidity, letting the human skills, know-how, and opinions lose to the software automation.
Most business workflows focus on scheduling task executions and dependencies. Factors performed in a workflow process are tasks, who performs it, the order in which it is performed, synchronization procedure, the tracking procedure and associated tracking information to support the task. The common processes are analyzed, modeled and implemented as templates in workflow software. Business workflow separates itself from scientific workflow which uses data through various applications, services and algorithms.
Finys’ workflow used pragmatic approach to a process. It takes the good parts of the scientific aspects of workflow and applies to the business workflow concepts. This business savvy, pragmatic approach lends itself to benefit businesses in the following:
- Improved Consistency
- Improved productivity
- Improved operational efficiency
- Organizational accountability
- Access to information
- Process intelligence
Finys’ workflow offers creation of:
- Dynamic workflow template
- Metric collection and analysis
- Process deviation analysis
- Complete audit trail to support internal as well as Sarbanes-Oxley (SOX) audits
- Business rules
- Extensive User role definition
- Task and role secondment, subrogation, and release